OFFICE HOURS

     The District’s office is located in Tool on the west side of Hwy 274 South, 3.5 miles
south of the signal light in Seven Points, Texas.  Office hours are from 8:00 A.M. to 4:
00 P.M., Monday through Friday.  Our mailing address is 821 South Tool Dr., Tool,
Texas 75143 and our telephone number is 903-432-3704.  Our FAX number is 903-
432-2108.

EMERGENCY SERVICE

     The District has employees on call 24 hours a day, 7 days a week.  The office staff
will assist you during office hours with information or problems with your billing, and will
issue work orders to the maintenance crews for water leaks, sewer leaks and grinder
pump problems.  After hours, on weekends and on holidays, your calls will be
forwarded to the standby crew or recorded on an answering machine.  Your call will be
responded to as promptly as possible depending on the nature of the call.

BILLING

     The District billing is divided into two cycles.  Cycle I is the service area north of
Hwy 334/85.  These meters are read between the 1st and 5th of each month.  Bills are
prepared and mailed by the 10th of the month with a due date of the 25th (or the next
working day if on a weekend or holiday).  Accounts not paid by 5:00 P.M. of the due
date will be assessed a 10% penalty.  Late notices will be mailed with a final due date
of the 5th of the following month (or the next working day if on a weekend or holiday).

     Cycle II is the service area south of Hwy 334/85.  Meters are read between the 15th
and 20th of each month.  Bills are prepared and mailed by the 25th with a due date of
the 10th of the following month (or on the next working day if on a weekend or
holiday).  If the account is not paid by 5:00 P.M. on the due date, a 10% penalty will be
added and late notices will be mailed with a final due date of the 20th (or the next
working day if on a weekend or holiday).

     Monthly charges for water and sewer service are due and payable upon receipt of
the bill and shall be paid at the District’s office by mail or between the hours of 8:00 A.
M. to 4:00 P.M., Monday through Friday.  After hours, payments may be left in the
night deposit box at the District office; however, the District is not responsible for cash
payments left in the drop box.  Mailed payments that are postmarked at least one (l)
day prior to the due date will be considered as paid on time.

     Any accounts not paid by the final due date are subject to disconnect without
further notice to the customer.  Service will be disconnected and shall not resume until
the total amount due is paid plus the established reconnect fees.